Website Privacy Policy
1. INTRODUCTION
1.1 Purpose. We collect certain personal information through our Website (the “Site”) and our Webstore (the “Store”). The purpose of this privacy policy is to describe how Brauer Supply collects, shares, and protects your personal information. Please read this notice carefully to understand how we process and what we do with this information.
1.2 Scope. This privacy policy applies only to information we collect at and through our Website located at www.brauersupply.com (the “Site”) and our webstore located at www.buy.brauersupply.com (the “store”) and certain Brauer Supply Company affiliated sites accessible through our Site. Our Site also contains links to third party sites that are not owned or controlled by Brauer Supply Company. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site, and to read the privacy statements of each and every website that collects personally identifiable information.
1.3 No Information From Children Under Age 18. If you are under the age of 18, please do not attempt to register at Brauer Supply Company or provide any personal information about yourself to us. If we learn that we collected personal information from a child under the age of 18, we will promptly delete that information. If you believe we might have any information from a child under the age of 18, please call the Brauer Supply Corporate Headquarters at 1-800-392-8776 and ask to be directed to the Credit Department.
1.4 Terms & Conditions. Please note that your use of our Site and our Store is Subject to our “Terms & Conditions”. These “Terms & Conditions” can be located at www.brauersupply.com/TermsCond.pdf . You can provide information to us on our Site and our Store through various means including creation of an online account, newsletter signup, feedback forms, “contact us” forms, email related personally identifiable information (such as your name, billing address, shipping address, telephone number, and email address), and your company account number. You may also have the opportunity to provide information through use of our feedback forms and social media connections including, for example, Facebook, Twitter, LinkedIn, and YouTube.
2. WHAT DATA ARE WE COLLECTING
2.1 Information Collected Automatically. We collect certain information automatically as you use our Site and Store, including your IP address, geolocation, browser type, the site from where you navigated to our Site and Store, time and date of using the Site or Store, your computer operating system, the name of your Internet service provider (ISP), and the pages on our Site or Store that you viewed. This information is anonymous and we do not link it to your personally identifiable information.
2.2 Cookies. When you visit our Site or Store, we send one or more “cookies” to your computer or other device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website/webstore. When you visit the site or store again, the cookie allows the site or store to recognize your browser. Cookies may store unique identifiers, user preferences, and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends, and providing relevant advertising to you.
2.3 Pixel Tags, Web Beacons. We may use “pixel tags”, also known as “web beacons”, which are small graphic files that allow us to monitor the use of our Website and Webstore. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears, the URL of the page on which the pixel tag appears, the time the page containing the pixel tag was viewed, the type of browser that fetched the pixel tag, and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable email, we may use “format sensing” technology which allows pixel tags to let us know whether you received and opened our email.
3. HOW WE USE AND SHARE YOUR INFORMATION
3.1 To Provide Products, Services, And Information. As described above, we collect information from you so that we can provide products and services that you purchase using the Website and Webstore as well as provide other information that you may request from us. We use your personal information to contact you about your orders and ship products to you. We may provide information to third party service providers who offer us assistance in bringing you the services we offer. For example, we may use third parties to help host our Website and Webstore, send out email updates about the Site or Store, remove repetitive information from our user list, and process payments. These service providers may have access to your personal information to use for a limited time, but when this occurs, we implement reasonable contractual and technical protections to limit their use of that information as they help us provide the service you request. We use demographic information to better understand our customers and improve our products and services.
3.2 Online Account. When you create an online account, you can store your personal information and use it later as you purchase products on our Webstore. You can also view your current orders, order status, and order history.
3.3 Newsletters. In the event you sign up to receive newsletters, product updates, promotions, or other communication from us, we’ll use your email address and other relevant personal information to provide such information and communication to you. You will be given the opportunity to “opt out” from receiving email newsletters, product updates, promotions, and other communications.
3.4 Advertising. We may use cookies and other information to provide relevant interest based advertising to you. Interest based ads are ads presented to you based on your browsing behavior in order to provide you with information more tailored to your interests. These Internet based ads may be presented to you while you are browsing our Website, Webstore, or other third party sites not owned by Brauer Supply Company.
3.5 Legal Requests Or Requirements And To Prevent Harm. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on Brauer Supply Company, our Website, or our Webstore. We also reserve the right to share information when we have a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent imminent bodily harm, or to prevent damage to Brauer Supply Company, our Website, our Webstore, or our customers. This may include sharing information with other companies, attorneys, courts, or other government entities.
3.6 Transfer In The Event Of Sales Or Change Of Control. If the ownership of all, or substantially all, of our business changes, or we otherwise transfer assets relating to our business, the Website, or the Webstore to a third party, we may transfer your personal information to the new owner to be used in a manner consistent with this privacy policy. In such a case, all of your information would remain subject to the protocols outlined in this Brauer Supply Website/Webstore Privacy Policy
4. ACCESS TO YOUR INFORMATON AND REASONABLE SECURITY
4.1 Security Of Your Information. In order to help secure your personal information, access to your data, on our Site, is password protected. In order to protect any data you store on our servers, Brauer Supply uses firewall technology and regularly audits our system for possible vulnerabilities and attacks. However, since the Internet environment is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you may transmit to us. Brauer Supply makes no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note, also, that emails sent to Brauer Supply Company, through our Website or Webstore, are not encrypted and we strongly advise you not to communicate any confidential information through these conduits.
5. CHANGES TO OUR PRIVACY POLICY
5.1 Changes. Should Brauer Supply elect to change our privacy policy, we may post a notification that the policy has been revised. The most recent version of the Brauer Supply Website/Webstore Privacy Policy (found at www.brauersupply/privacypolicy.com) will be available for your review so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Brauer Supply reserves the right to modify our privacy policy at any time so please be certain to review it frequently.
6. QUESTIONS OR CLARIFICATIONS
6.1
Questions And Clarifications. Should you have any
questions or concerns regarding our Privacy Policy, please feel free to send an
email, outlining your question, to info@brauersupply.com. You may also contact
us by phone at 1-800-392-8776 and ask for our Credit
Department.
CONTACT INFORMATION
Our offices are located at:
1218 S. Vandeventer Ave.
St. Louis, MO 63110
We may be reached via e-mail at info@brauersupply.com, or you can reach us by telephone at (314)
534-7150. Our fax number is (314) 534-1816.